Softpay Status

All Systems Operational

Softpay Production Environment Operational

Softpay Sandbox/Test Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 30, 2026

Issues with all transactions

Resolved - This incident has been resolved. Transaction processing is back to normal.
Mar 30, 14:34 CEST

Monitoring - The problem with the external partner has been resolved and we are recovering. We will continue to monitor the situation.
Mar 30, 14:13 CEST

Identified - The issue has been identified and we are working with partners to resolve it as soon as possible.
Mar 30, 14:02 CEST

Investigating - We are investigating issues that affect all transactions.
Mar 30, 13:55 CEST

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Mar 18, 00:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 CET

Scheduled - We will be performing scheduled database maintenance on Monday 26th May 2025, between 00:00 & 01:00 UTC+2
Estimated time: up to 30 minutes
We do not expect downtime during the maintenance, if you experience any issues, please try again
Mar 16, 17:29 CET

Mar 17, 2026

Transaction processing errors

Resolved - The problem has been identified and fix. Transaction processing is back to normal.
Mar 17, 11:47 CET

Investigating - We are currently investigating an issue with transaction processing which may result in failures for some customers.
Mar 17, 11:42 CET

Mar 16, 2026

No incidents reported.