All Systems Operational
Softpay Production Environment ? Operational
Softpay Sandbox/Test Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2024

No incidents reported today.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
Resolved - Systems are operational again.
Dec 5, 03:59 CET
Monitoring - Transactions are running normal again
Dec 5, 03:50 CET
Update - Latency is decreasing and transactions are completing successfully since 3.15 CET
Dec 5, 03:33 CET
Update - We are continuing to investigate this issue.
Dec 5, 03:14 CET
Investigating - we were seeing a higher latency with a number of transactions timing out.
Dec 5, 03:00 CET
Dec 4, 2024

No incidents reported.

Dec 3, 2024
Resolved - Connection is reestablished. If you continue to see issues on Sandbox app when selecting store please uninstall and reinstall Sandbox app.
Dec 3, 10:13 CET
Identified - Making transaction and setting up new stores and terminals in Sandbox on TOF based test acquiring is currently not working. The issue is caused by issues with the connection to the TOF acquiring test. The issue has been reported and we are working on getting it back as soon as possible.
Dec 2, 11:56 CET
Dec 2, 2024
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.