All Systems Operational
Softpay Production Environment ? Operational
Softpay Sandbox/Test Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 12, 2025

No incidents reported today.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Resolved - Confirmed resolved. All systems are good and transactions are coming through as expected. Network issues at processor were resolved with success.
Feb 3, 11:52 CET
Monitoring - Connection is back up. Transactions are now coming through. Monitoring.
Feb 3, 11:37 CET
Update - Processor continues to investigate issue. Next update no later than 11:45.
Feb 3, 11:30 CET
Identified - Processor is investigating issue. Next update 11:30
Feb 3, 11:19 CET
Investigating - We are investigating an issue with our connection to SIA which is currently down. Transactions are not currently possible. Next update 11:15.
Feb 3, 11:03 CET
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.