All Systems Operational

Softpay Production Environment Operational
Softpay Sandbox/Test Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 23, 2026
High error rate for transactions for some customers
Resolved - The issue was identified as a problem with a customer network. The transaction failures were not related to the Softpay service.
Apr 23, 08:03 CEST
Investigating - We are currently investigating an issue with transaction which may result in failures for some customers.
Apr 23, 07:50 CEST
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Elevated failure rate for transactions
Postmortem - Read details
Apr 21, 10:24 CEST
Resolved - Routine maintenance caused a brief increase in failed transactions, isolated to a small subset of terminals. The issue has been resolved and transactions are processing normally.
Apr 20, 06:30 CEST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

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