All Systems Operational

Softpay Production Environment ? Operational
Softpay Sandbox/Test Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
Resolved - TOF-based transactions are back to normal and stable.
Apr 10, 14:37 CEST
Monitoring - Issue should be fixed and transactions are looking good. Monitoring now.
Apr 10, 14:10 CEST
Identified - Possible cause found and mitigations have been run. Transactions are starting to come through again.
Apr 10, 14:07 CEST
Update - We are still investigating the issue. Cause not pinpointed yet. Next update no later than 14:15.
Apr 10, 14:01 CEST
Update - We are continuing to investigate. The issue impacts all transactions going through Nets processing (TOF-based). Next update no later than 14:00.
Apr 10, 13:46 CEST
Investigating - We are seeing Nets transactions not going through. We're investigating.
Apr 10, 13:43 CEST
Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.