Softpay Status

All Systems Operational

Softpay Production Environment Operational

Softpay Sandbox/Test Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 5, 2026

Planned Maintenance on Nets Card Service for Denmark

Completed - The scheduled maintenance has been completed.
Feb 5, 02:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 01:30 CET

Scheduled - Nets will be performing planned maintenance on the Nets Card Services Platform for Denmark.
Transactions can be be impacted for 10 minutes
Jan 27, 10:40 CET

Feb 4, 2026

Transaction disruptions

Resolved - We experienced elevated transaction failures between 02:09 and 02:20 (UTC+01:00)
At 02:20 all systems were reported healthy again and no further issues have been identified.
Feb 4, 02:00 CET

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jan 29, 23:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:00 CET

Scheduled - Payment processing services will be undergoing planned maintenance during this time. No service interruption is expected. If you experience any issues, please try again.
Jan 29, 16:40 CET

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.