Resolved -
Fiserv transactions are back to normal.
Nov 7, 15:13 CET
Monitoring -
Fiserv are continuing to work to fix issue. Recovery activities are ongoing, and payments may continue to experience disruption while this work is completed.
Nov 7, 14:59 CET
Update -
Card payments processed via Fiserv have been failing intermittently since approx. 11:10 CET. Fiserv is investigating an issue on their side. Other acquirers are not affected.
We will post an update as soon as more information is available.
Nov 7, 13:38 CET
Identified -
Card payments processed via Fiserv are being declined due to a connectivity. Issue on the acquirer's side; other acquirers are not affected
Softpay's platform is operating normally.
Nov 7, 12:20 CET
Investigating -
We are investigating connection issues that affecting some transactions through Fiserv-europe . Softpay's own platform is operating normally.
Nov 7, 12:15 CET
