Resolved -
TOF-based transactions are back to normal and stable.
Apr 10, 14:37 CEST
Monitoring -
Issue should be fixed and transactions are looking good. Monitoring now.
Apr 10, 14:10 CEST
Identified -
Possible cause found and mitigations have been run. Transactions are starting to come through again.
Apr 10, 14:07 CEST
Update -
We are still investigating the issue. Cause not pinpointed yet. Next update no later than 14:15.
Apr 10, 14:01 CEST
Update -
We are continuing to investigate. The issue impacts all transactions going through Nets processing (TOF-based). Next update no later than 14:00.
Apr 10, 13:46 CEST
Investigating -
We are seeing Nets transactions not going through. We're investigating.
Apr 10, 13:43 CEST