Softpay Status

All Systems Operational

Softpay Production Environment Operational

Softpay Sandbox/Test Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

Planned Maintenance on Nets Card Service for Denmark

Completed - The scheduled maintenance has been completed.
Feb 5, 02:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 01:30 CET

Scheduled - Nets will be performing planned maintenance on the Nets Card Services Platform for Denmark.
Transactions can be be impacted for 10 minutes
Jan 27, 10:40 CET

Feb 4, 2026

Transaction disruptions

Resolved - We experienced elevated transaction failures between 02:09 and 02:20 (UTC+01:00)
At 02:20 all systems were reported healthy again and no further issues have been identified.
Feb 4, 02:00 CET

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.