Sandbox connection to Nets is down

Incident Report for Softpay

Resolved

Connection is reestablished. If you continue to see issues on Sandbox app when selecting store please uninstall and reinstall Sandbox app.

Posted Dec 03, 2024 - 10:13 CET

Identified

Making transaction and setting up new stores and terminals in Sandbox on TOF based test acquiring is currently not working. The issue is caused by issues with the connection to the TOF acquiring test. The issue has been reported and we are working on getting it back as soon as possible.

Posted Dec 02, 2024 - 11:56 CET

This incident affected: Softpay Sandbox/Test Environment.