Issues with some/all transactions

Incident Report for Softpay

Resolved

This incident has been resolved.

Posted Oct 27, 2024 - 08:23 CET

Update

Issue resolved.
Transactions are completing successfully.

Posted Oct 27, 2024 - 08:22 CET

Update

Issues are limited to NETS acquirer.
Other acquirers are not affected.

Posted Oct 27, 2024 - 08:11 CET

Investigating

We are investigating issues that affect most transactions.

Next update by 6:30 UTC

Posted Oct 27, 2024 - 07:47 CET

This incident affected: Softpay Production Environment.