Issues with some transaction processing

Incident Report for Softpay

Identified

Card payments processed via Fiserv are being declined due to a connectivity. Issue on the acquirer's side; other acquirers are not affected
Softpay's platform is operating normally.
Posted Nov 07, 2026 - 12:20 CET

Investigating

We are investigating connection issues that affecting some transactions through Fiserv-europe . Softpay's own platform is operating normally.
Posted Nov 07, 2026 - 12:15 CET
This incident affects: Softpay Production Environment.
← Current Status Powered by Atlassian Statuspage