Softpay Status

All Systems Operational

Softpay Production Environment Operational

Softpay Sandbox/Test Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Apr 4, 00:56 CEST

Verifying - Verification is currently underway for the maintenance items.
Apr 4, 00:54 CEST

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:51 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:50 CEST

Scheduled - Services related to payment processing will be undergoing scheduled maintenance during this time.
Apr 4, 00:45 CEST

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Payments slow or failing

Resolved - Issue has been identified and resolved.
Apr 1, 10:04 CEST

Investigating - Payments are currently slow / failing. We are investigating. Next update 10:15.
Apr 1, 09:57 CEST

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Cloud and Login Services Issues

Resolved - Service has been restored.
Mar 25, 09:49 CET

Update - We are continuing to investigate this issue.
Mar 25, 09:43 CET

Investigating - We are currently experiencing issues with Cloud and Login services. We are investigating.
Mar 25, 09:43 CET

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.