Softpay Status

All Systems Operational

Softpay Production Environment Operational

Softpay Sandbox/Test Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 4, 2025

No incidents reported today.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

Nets Test Env. acquiring issue

Resolved - Nets have reported the issue fixed as of today and it has been validated.
Nov 24, 13:49 CET

Identified - Nets test environment, used for all TOF-based Sandbox setups is currently failing with timeouts. Nets are aware of the issue and we are tracking the matter. We do not yet have an ETA but will follow up as soon as we do.
Nov 21, 13:37 CET

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

Nov 20, 2025

Sandbox currently unavailable

Resolved - Sandbox environment is available again.
Nov 20, 10:15 CET

Identified - A certificate issue is affecting our Sandbox environment. We currently expect the test environment to be available again within an hour.
Nov 20, 09:49 CET

Investigating - The Softpay Sandbox environment (test env.) is currently unavailable. We are investigating the issue.
Nov 20, 09:39 CET